Trusted by Our Happy Clients

TrueDoor Huntington Beach
Excellent
4.7
Based on 554 reviews
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They gave me and my family a welcoming spirit. It’s hard to look for homes and qualify financially great credit and great backgrounds we qualified for every home and yet we paid fees no one called back but Ashley and Desiree welcomed us found us a bigger house for our kids we qualified we filled out and had us moved in within 30Days I would tell you every time tru door willGet you where you want and what you want no judgement yes I say judgement because we were accepted viewing then the looked at us being AA they did not call us back deposit ready move in ready and yet didn’t get a call I love tru door
Collette Smith is the agent who’s working with me to lease a property in Westminster, California.Based on my recent experience working with Collette, Collette had been very professional and extremely patient and helpful during the application process and provided valuable guidances.I’m grateful to have come across a professional agent like Collette and looking forward to continue working with Collette to get approved and finalize rental agreement.
Response from the owner: Thank you for sharing your experience with our agent! We are delighted to hear that Collette has been very professional, patient, and helpful during the application process. We appreciate your kind words and are thrilled to have you as our client. We look forward to assisting you further and finalizing the rental agreement.
Collette and Kim were beyond accommodating with assisting our family to find a new home. They were very responsive and kind. I would highly recommend their services for family and friends!
Response from the owner: Thank you for your kind words, Philip! We are thrilled to hear that Collette and Kim were able to assist your family in finding a new home. We truly appreciate your recommendation and look forward to helping even more families in the future.
I have been with the company for years. I am 2,000 miles away from my rental property but I never worry about anything because they have always taken great care of it.
Very good.
Response from the owner: Thank you for your positive feedback! We are glad to hear that you had a very good experience with us.
To whom it may concern.I’ve been out of the “renting” game for close to 25 plus years. Now that I’ve sold my home, I’m back in. To say the least, it’s changed a lot. More money, different procedures, the internet, etc…True door and their employees have made my experience go a lot smoother.The company has procedures and responsibilities that go from one person to another. Each person, Francis, Mary, Mahir, and others have done their part in making my experience smooth, stress free, and enjoyable.Thanks be to all of you.Dwayne
Response from the owner: Thank you for recognizing our team's efforts in making your renting experience smooth and stress-free despite the changes over the years. We're glad to have made a positive impact on your experience. Your kind words are greatly appreciated!
TrueDoor made finding our new apartment easy and the application process painless, even though we were on a time crunch they helped expedite paperwork to ensure that we were able to get an idea of acceptance quickly (while we were sitting on another possible offer!)Cannot recommend them enough, thanks again to Frances, Mary, and Mahir for all the help and quick turn around!
Response from the owner: Thank you for your kind words, Chandler! We are thrilled to hear that your experience with TrueDoor Property Management was smooth and efficient. Our team is dedicated to making the apartment hunting and application process as seamless as possible. We appreciate your recommendation and look forward to continuing to provide excellent service.
I am very pleased to rate TrueDoor property management company and it’s employees, in particular my experience with Collette Smith. She was extremely professional and very courteous in explaining the details needed to help make the marketing of the property smoothly. I am grateful for the kind and knowledgeable experience in dealing with her and the others at TrueDoor.
Response from the owner: Thank you for taking the time to share your experience with TrueDoor Property Management! We're delighted to hear that Collette provided you with such excellent service. We truly appreciate your kind words and look forward to assisting you with all your property management needs in the future.
I had an Absolutely Wonderful Experience with TrueDoor! From the amazing agents, great 3D layouts, and my absolutely favorite YouTube video tour of the property TrueDoor really helps you to get the most of the space before making it your home. This was my first time working with a large property management company so I sincerely appreciate Colette being such an integral part in helping me navigate the application process and it becoming such a success.
Response from the owner: Thank you so much for sharing your wonderful experience with TrueDoor! We are thrilled to hear that you enjoyed the amazing agents, great 3D layouts, and our YouTube video tour. We are delighted to have Colette on our team, and we are happy she could make your application process a success. We look forward to helping you make your new place a home!
True Door helped us find the perfect home for us! They stayed in close communication through the process and helped walk us through each step!
Response from the owner: Thank you for your kind words! We are thrilled to hear that you had a great experience with us. We strive to provide excellent service and make the home-finding process as smooth as possible for our clients. If you ever need anything in the future, feel free to reach out to us!
Jeff Macatangay at TrueDoor is a great help. He always handles things in a timely manor and relays information quickly to keep us informed.
Response from the owner: Thank you for your kind words, Justin! We're glad to hear that Jeff has been helpful and efficient in keeping you informed. Your satisfaction is our priority!
I have a sense of well being with True Door property management company.
Response from the owner: Thank you for sharing your positive experience with us! We are glad to hear that you have a sense of well-being with TrueDoor Property Management.
I talked with Collette Smith today for my annual review for my property. She did a great job going over everything I needed to know and answered every question I had. She also followed up with my tenant and she emailed me back letting me know about the tenants plans. Collette did a great job.
Response from the owner: Thank you for sharing your experience with Collette! We are so glad to hear that she was able to assist you with your annual review and answer all your questions thoroughly. We appreciate your feedback and look forward to continuing to provide you with excellent service.
Total pro operation. Nice people too.
Response from the owner: Thank you for your kind words, Kent! We are glad to hear that you had a positive experience with us. We strive to provide professional service while maintaining a friendly environment. If you need anything in the future, feel free to reach out.
Jeff has been extremely helpful in getting us settled into our new rental! Any time we have an issue, he is quick to respond and makes sure that we are well taken care of! It is so nice to go through a property management company who truly cares about their tenants and properties! Night and day from past experiences 🙂
Response from the owner: Thank you for the fantastic review, Kristyn! We are thrilled to hear that Jeff has provided exceptional service and ensured that you are well taken care of in your new rental. Our team at TrueDoor Property Management always puts our tenants first, and we appreciate your kind words about our dedication to customer care. Please don't hesitate to reach out if you need anything in the future.
Mahir is helpful, informative, and professional. Great experience with TrueDoor. Please keep up the great work and hope you expand to more areas.
Response from the owner: Thank you for your kind words, Willy! We are thrilled to hear about your positive experience with us. We appreciate your support and we look forward to serving you in more areas in the future. Your satisfaction is our top priority.
Mahir did great job updating me on the status of my property. I would highly recommend True Door Property Management.
Response from the owner: Thank you for your kind words, Mike! We are delighted to hear that Mahir provided you with great service and kept you informed about your property. We greatly appreciate your recommendation of TrueDoor Property Management.
Very friendly, communicative and willing to take the time to explain processes and details.
Response from the owner: Thank you for your kind words, Dana! We are glad to hear that you found our team friendly, communicative, and helpful. At TrueDoor Property Management, we strive to provide excellent service and make every process as transparent as possible for our clients.
True Door Property Management (IE) Maintenance Dept. has been so amazing in responding to our requests! We are grateful for Octavio’s immediate responses and a very professional team of workers he’s sent to be the solutions to the problems! Great job guys
Response from the owner: Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with our Maintenance Department. We truly appreciate your recognition of Octavio and the professional team he leads. We will make sure to pass along your praise to the team. Thank you for choosing TrueDoor Property Management!
Jose is AWESOME with EXCEPTIONAL customer service skills!!!
Response from the owner: Thank you for the glowing review! We are thrilled to hear that you had a great experience with José and that he provided exceptional customer service. We look forward to serving you again in the future!
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