Trusted by Our Happy Clients
Excellent service by the site inspector, he arrived when expected, was very friendly and pleasant, and got the inspection done quickly.
Response from the owner:Thank you for your wonderful feedback! We are thrilled to hear that our site inspector provided you with excellent service and met your expectations. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future.
Response from the owner:Thank you for taking the time to leave us a 5-star rating. We're pleased to hear that you're satisfied with our services. If there is anything more we can do for you, please let us know. We appreciate your support!
As a vendor working with this property management company, my experience has been excellent in a short time. The team is professional, transparent, and great to work with. Jose has been especially helpful, and Octavio does a fantastic job. I look forward to continuing our partnership!
Response from the owner:Thank you for sharing your positive experience with our team! We're thrilled to hear that you find our services professional and transparent. We're proud to have dedicated individuals like Jose and Octavio on our team who contribute to making our partnerships successful. We look forward to continuing our collaboration and providing excellent service.
I had a great experience with Kyle. He was not only friendly and approachable but also thorough in his inspection. He took the time to explain everything and ensured no detail was overlooked. Highly recommend his services!
Response from the owner:Thank you for sharing your positive experience with us! We're thrilled to hear that Kyle provided you with friendly and thorough service. We strive to ensure that every detail is covered, and it's wonderful to know this made your experience a great one. Your recommendation means a lot to us!
The inspector was efficient and very quick, a nice change from last time!
Response from the owner:Thank you for your positive feedback! We are glad to hear that our inspector was efficient and quick during your experience. We continually strive to improve our services, and your feedback is invaluable to us. We look forward to serving you again in the future.
We had a great experience with TrueDoor. Daniel and Mary have been extremely helpful with the whole process and kept us informed the entire way. They also checked in on us to make sure our move was going well. I also really appreciate the speedy responses as well when I had questions.
Additionally the inspectors that come annually have been great as well. Kyle is super nice and efficient and he really makes sure your home is taken care of and will help with submitting maintenance requests if needed. I feel better knowing they also make sure all my smoke and carbon monoxide detectors are all up to date and functioning.
Thank you!
Additionally the inspectors that come annually have been great as well. Kyle is super nice and efficient and he really makes sure your home is taken care of and will help with submitting maintenance requests if needed. I feel better knowing they also make sure all my smoke and carbon monoxide detectors are all up to date and functioning.
Thank you!
Response from the owner:Thank you for your 5-star rating! We're thrilled to see your satisfaction and appreciate your support. If you have any feedback or questions, feel free to reach out. Looking forward to serving you again!
TrueDoor has been taking care of my rental properties for over six years. I especially enjoy working with Deanne and Jose. They are responsive and knowledgeable. They are very capable in protecting the landlord’s legal rights.
Response from the owner:Thank you for taking the time to let us know how you value TrueDoor Property Management's service. It is my pleasure to manage your rental property!
Ceasar and his crew are amazing. Our water heater went out on a Saturday of a holiday weekend. I thought for sure I wasn’t going to hear from anyone until Tuesday. To my pleasant surprise I received a call from Ceasar wanting to come by and diagnose the issue. Ceasar showed up promptly and determined we needed a new water heater. Ceasar and his crew went and purchased a new water heater and came back and installed it quickly. We had hot water within a couple hours of them getting back! I greatly appreciated Ceasar and his crew for their expedited customer service, courtesy and professionalism. If you need something fixed, this is the Team you want!
Thank you
Thank you
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear that Ceasar and the team were able to assist you promptly and efficiently, even during a holiday weekend. Providing swift and professional service is a top priority for us, and it's great to know we met your expectations. We truly appreciate your kind words and recommendation. If you ever need assistance in the future, we are here to help. Thank you for choosing us!
Response from the owner:Thank you for the 5-star rating, Megan! We appreciate your support and are thrilled to know you're satisfied with our services.
Response from the owner:Thank you for your 5-star rating! We're delighted to know that you had a positive experience with us. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Good and friendly service in assistance resolving the issue.
Response from the owner:Thank you so much for your positive feedback! We’re thrilled to hear you had a great experience with our service team. Your satisfaction is our priority, and we’re glad to have been able to assist you effectively. If you need any further assistance, please don’t hesitate to reach out!
I highly recommend TrueDoor Property MGMT Co. They helped make our move go as smoothly as could be. Nery is always extremely responsive and helpful.
Thank you!
Thank you!
Response from the owner:Thank you so much for your kind words, Joe! We're thrilled to hear that TrueDoor Property Management was able to assist you with your move and make the process smooth for you. Our team takes pride in being responsive and helpful, and we're glad that it showed during your experience with us. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for recommending us!
They’re great! Always communicate on a timely manner and make it really easy to take care of any issue/repair, as well as being thorough with any changes being made with the property or lease. We just had our evaluation with Kyle and am really pleased as how well professional he was and took very well consideration of some concerns of the property.
Kyle was a great representative of this company and made the inspection process as smooth as possible for us. He moved swiftly and answered any questions and concerns we had. I would definitely recommend him!
Response from the owner:Thank you, Justin, appreciate the feedback!!!
Response from the owner:Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. If there's anything more we can do to assist you, feel free to reach out anytime.
Jose was awesome for helping us out with a lengthy maintenance project. Our communication was clear, and he always responded on time to keep us in the loop. Thanks, Jose.
Kyle was great with the property inspection as well. Everything went smoothly!
Kyle was great with the property inspection as well. Everything went smoothly!
Response from the owner:Thank you for your kind words, Mahfuzun! We're thrilled to hear that Jose provided excellent service and helped with your maintenance project. Clear communication and timely responses are top priorities for us at TrueDoor Property Management. We'll be sure to pass along your thanks to Jose!
I’m very pleased to rate TrueDoor Property Management company and its employees, in particular our experience with Kyle Espen. He is professional and very courteous in explaining how he inspects the property to stay in compliance with California Health and Safety Codes. His periodic evaluation walk through was done in a timely manner and answered all my questions.
Response from the owner:Thank you for your kind words, Janet! We are thrilled to hear about your positive experience with TrueDoor Property Management and our diligent employee, Amber. We aim to provide professional and courteous service, ensuring that your property is always up to code. We appreciate your feedback and look forward to continuing to assist you with all your property management needs.
The maintenance requests have been dealt with quickly and in a satisfactory manner. Thank you!
Response from the owner:Thank you for your positive feedback! We are thrilled to hear that our maintenance team was able to assist you swiftly and to your satisfaction. Your satisfaction is our priority and we appreciate you taking the time to let us know about your experience. Should you need any further assistance, please don’t hesitate to reach out.
Highly professional property management company that goes the extra mile for their clients. Strongly recommend!
Response from the owner:Thank you for your glowing review! We are thrilled to hear that you were satisfied with our services and that we could exceed your expectations. We look forward to continuing to provide you with exceptional service in the future.
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