Trusted by Our Happy Clients
Best experience renting ever!! Desiree was exceptional, warm and kind! Loved the gift card and note on our first day!
I’m a home owner. I really appreciate Octavio Marquez with TrueDoor Property Management. He always tried best to get repairs done for my properties with lower cost.
Response from the owner:Thank you for your kind words! Octavio and the team strive to get the best price and quality work for all of our property owners!
Great company to work with, communicative. Great feedback. Would definitely recommend
Response from the owner:Thank you for your kind words! We truly appreciate your feedback and recommendation. It was a pleasure working with you, and we are glad to hear that our communication and feedback met your expectations. If you need any further assistance, please don't hesitate to reach out to us.
Jose is prompt and professional, took time in explaining what needs to be repaired and very reassuring throughout the process. Great customer service
Have been a customer for 2 years plus. No complaints. Good service in all areas. Very responsive and timely execution of all requested jobs. Octavio is a professional and a wonderful person also.
Response from the owner:Naushad, thank you so much for taking the time to leave such a kind review for TrueDoor Property Management. We're thrilled to hear that you have been a satisfied customer for over 2 years!
At TrueDoor, we take pride in providing excellent service in all areas. Our team works tirelessly to ensure that our customers' needs are met, and it's always rewarding to receive feedback like yours.
If you ever have any questions or concerns, please don't hesitate to reach out to us. We truly value your continued business and look forward to serving you for many more years to come.
Best regards,
TrueDoor Property Management
Jeff Macatangay and the entire TrueDoor management team is amazing at follow-ups and ease of my entire rental process! I am now living in a condo manger by a True Door, and my initial experience of requesting for maintained was so simple and quick. I was connected with Fernando who also provided top tier service! I’m happy I’m collaborating with the True Door management team for my rental experience
Response from the owner:Thank you so much for your glowing review! We're thrilled to hear that Jeff and our team provided you with a seamless rental process and prompt maintenance service. It's also wonderful to know that Fernando was able to assist you effectively. We are delighted to have you as part of the TrueDoor community and look forward to continuing to make your rental experience a great one!
Response from the owner:Thank you for the 5-star rating! We appreciate your support and look forward to continuing to provide you with excellent service.
José is very friendly and efficient help. He is always quick with his responses and quick to give me the resources I need for my home. He never has a bad attitude when I call and I know I can count on him when something isn’t working properly.
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear that José has been providing you with friendly and efficient help. Our team is dedicated to ensuring you have the best experience, and it's great to know José is meeting those standards. We're always here to assist you whenever you need. Have a fantastic day!
We have been working with TrueDoor Property Management for years and their services are outstanding including fast and clear communicating and providing quick repair services. We truly enjoy working with them.
Response from the owner:Thank you for your kind words and for being a valued part of our community for so many years! We're thrilled to hear that our communication and repair services meet your expectations. Your satisfaction means everything to us and we look forward to continuing to work with you!
Jeff Macatangay from True Door Poperty management was very quick on handling and following up on my repair requst for my garage door issue. Thank you Jeff. I have been pleased with True Door. Team and commitment.
Response from the owner:Thank you for your kind words, Shelley! We are thrilled to hear that Jeff was able to swiftly address and follow up on your garage door repair request. We appreciate your feedback and look forward to assisting you in the future.
Great staff of people to work with, very professional!!
Response from the owner:Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We look forward to continuing to serve you with professionalism and care.
Very thoughtful review of my property.
And scheduling was a breeze
Deanne Jordan it was a pleasure to talk to you.
And scheduling was a breeze
Deanne Jordan it was a pleasure to talk to you.
Response from the owner:Thank you for your kind words! We're thrilled to hear that you had a positive experience with Deanne and found the scheduling process smooth. We always strive to provide exceptional service, and your feedback is greatly appreciated.
Jose Gomez has always done an excellent job of managing, coordinating, and resolving maintenance and other issues with my rental property. He is very professional, friendly, and efficient.
Response from the owner:Thank you so much for your positive feedback! We're thrilled to hear that Jose has been providing excellent service in managing your rental property. We greatly appreciate your kind words and your trust in us. We're dedicated to maintaining this high level of service and support for you. If you need any further assistance, please feel free to reach out.
Todo me lo isieron muy rápido y con mucho profesionalismo
Response from the owner:Gracias por su recomendación, Juli! Esperamos siempre servirle con rapidez y profesionalismo.
It’s been a true pleasure working with Jose. He consistently brings professionalism, clear communication, and a proactive attitude to every project. His dedication and attention to detail have made a meaningful difference in maintaining the quality and care of each unit we’ve collaborated on. We deeply value our relationship with Jose and look forward to many more years of successful teamwork.
Response from the owner:Thank you so much for your wonderful review! We're thrilled to hear that Jose has made such a positive impact with his professionalism and dedication. It's our goal to maintain high standards of quality and care, and feedback like yours encourages us to keep striving for excellence. We truly appreciate your partnership and look forward to many more successful projects together.
I have worked with Nery in the past and notice he is easy to talk to, friendly and looks out for the best outcome involving us vendors, the tenant, the owner and Truedoor. Thanks Nery.
Response from the owner:Thank you for sharing your positive experience. We're thrilled to hear that Nery has provided such excellent service and coordinated well with everyone involved. We appreciate your kind words and look forward to continuing our collaboration.
José is a very knowledgeable and attention detailed individual. He sets the standard for a true maintenance manager. Always willing to go the extra mile to ensure nothing is overseen.
Response from the owner:Thank you for your kind words about our team member. We're thrilled to hear that his dedication and attention to detail have made a positive impact on your experience. We strive to provide excellent service and it's great to know we are hitting the mark. If you have any more feedback or need assistance, feel free to reach out. We appreciate your support.
Jose, goes above and beyond at all times, it has been great working with him.
Response from the owner:Thank you so much for your kind words, Juan! We truly appreciate your feedback. It's our pleasure to have José on our team. He always goes above and beyond to provide excellent service. We feel fortunate to have had the opportunity to work with you. If you ever need anything, please don't hesitate to reach out. Thank you again!
Jose Gomez was a pleasure to work with. He’s very professional, easygoing, and made the process simple and stress-free. I’d definitely recommend him!
Response from the owner:Thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with Jose. We strive to make the process as seamless and stress-free as possible for all our clients. We appreciate your recommendation and look forward to serving you again in the future.
Since joining TrueDoor two months ago, I have had the opportunity to work with Nery several times. He has always been very responsive and has excellent communication and I found him very easy to work with. He is an asset to the company.
Response from the owner:Thank you so much for your positive feedback! We are delighted to hear about your great experience with our team, especially Nery. We strive to provide responsive and efficient service, and it's wonderful to know that we have met your expectations. We truly value your business and look forward to continuing to serve you.
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